TERMS & CONDITIONS

1. Cancellation by Customer

• More than 7 days before event → 80% refund
• 3–7 days before event → 50% refund
• Less than 3 days → No refund

2. Rescheduling

• Allowed once, subject to availability
• Must be requested at least 48 hours before event

3. Cancellation by MyShoot

If we cancel due to unavoidable reasons:

• Full refund OR
• Alternative service arrangement

4. Refund Timeline

• Refunds processed within 7–10 business days

5. Non-Refundable Cases

• Completed services
• Client no-show
• Delays caused by client

6. Advance Payments

Advance payments are partially non-refundable as they block professional availability.